Frequently Asked Questions
Everything you need to know about our iconic footwear and accessories.
How do Amina Muaddi shoes fit?
Most of our styles run true to size; however, our pointed-toe pumps and PVC styles may fit slightly narrow. We recommend sizing up a half size if you are between sizes.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all original packaging and protective film intact on the soles.
Do you offer international shipping?
Yes, we ship globally via express courier. Delivery times and customs duties vary by destination and are calculated at checkout.
How should I care for my PVC and satin heels?
To maintain the quality of your shoes, store them in their dust bags away from direct heat and sunlight. Clean PVC with a soft, damp cloth and avoid contact with abrasive surfaces.
Are your products authentic?
Every item purchased directly through our official website or authorized luxury retailers is guaranteed 100% authentic and crafted in Italy.
Can I modify or cancel my order?
Orders are processed quickly to ensure fast delivery. Once an order is confirmed, we are unable to make modifications, but you may initiate a return once the package arrives.